Shipping policy

Shipping Policy

Brand: ZAMORA
Contact: zamorainternational5@gmail.com

At ZAMORA, we are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times may vary depending on your location:

  • United Arab Emirates (UAE): 2–5 business days

  • GCC Countries: 4–8 business days

  • International: 7–15 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Customs & Duties

International customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

Incorrect Address

Please ensure your shipping address is correct before placing your order. ZAMORA is not responsible for delays or losses caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: zamorainternational5@gmail.com

Thank you for shopping with ZAMORA.