Shipping policy
Shipping Policy
Brand: ZAMORA
Contact: zamorainternational5@gmail.com
At ZAMORA, we are committed to delivering your order safely and as quickly as possible.
Order Processing
-
Orders are processed within 1–3 business days after payment is confirmed.
-
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times may vary depending on your location:
-
United Arab Emirates (UAE): 2–5 business days
-
GCC Countries: 4–8 business days
-
International: 7–15 business days
Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Customs & Duties
International customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.
Incorrect Address
Please ensure your shipping address is correct before placing your order. ZAMORA is not responsible for delays or losses caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: zamorainternational5@gmail.com
Thank you for shopping with ZAMORA.
